General Inquiries
Want to share a new ride route? Tell us a story? Forward photos of an amazing mid-ride cafe stop? Drop us a line:
service@velocio.cc
Customer Service Inquiries
The best way to reach us is by email: service@velocio.cc
If you want to discuss and issue over the phone, please feel free to email and leave your number and message and we'd be happy to call you within your appropriate time zone.
Office Hours Monday - Friday, 9AM to 5PM EST
Dealer Inquiries
Interested in becoming a dealer? We're looking for like-minded dealers to stock Velocio. Please drop us a line. The best way to reach us is by email: service@velocio.cc
Office Hours Monday - Friday, 9AM to 5PM EST
Need to return an item?
Start Return
Please follow the instructions from the Return process link above to ensure the fastest return exchange process.
